Pasona Sustainability | Replacing Paper Certificates with Verifiable Digital Credentials for Carbon Offset Proof

Pasona Sustainability helps companies manage their carbon footprint, from measuring greenhouse gas emissions to executing carbon offsets. A core part of that work is issuing certificates that prove a company has offset its emissions. Those certificates used to be paper: printed, stamped, mailed, and filed. Now they're digital credentials issued through Digit.ink, tamper-resistant, instantly delivered, and rich enough to carry supporting documents like PDFs and videos. The switch has cut costs and turnaround time while giving the certificates themselves more weight with stakeholders.

Pasona Sustainability provides end-to-end support for corporate sustainability programs: GHG emissions measurement, carbon neutrality planning, and carbon offset execution. A critical part of their service is issuing environmental certificates and reports, documents that companies rely on to demonstrate accountability to investors, regulators, and the public. These documents need to be trustworthy and available on demand.

The traditional process was entirely analog. Staff created documents, applied physical stamps, mailed them to clients, and both sides filed paper copies. This created three concrete problems.

Speed: companies had to wait for certificates to arrive by mail, which slowed down decision-making, particularly when ESG disclosure deadlines were approaching.

Trust: paper is easy to lose and possible to alter. Proving that a certification hadn't been tampered with over time was an ongoing concern.

Access: as ESG reporting requirements tightened, companies needed to produce environmental proof on short notice. Digging through filing cabinets didn't cut it. Pasona Sustainability needed a better way to issue and deliver certifications, one that matched the seriousness of the claims being made.

Pasona Sustainability replaced its paper workflow with Digit.ink digital credentials. The benefits showed up right away.

Each credential is tamper-resistant and traceable back to the issuing organization. When a company presents a carbon offset certificate to investors or auditors, it carries built-in proof of authenticity. No phone calls or paper trails required.

The operational side improved just as much. Without printing, stamping, or mailing, credentials are issued and delivered instantly. That means faster service for clients and lower costs for Pasona Sustainability. On the client side, there's no more storing and tracking paper documents, and the risk of losing a critical certificate disappears.

Digital credentials also opened up something that paper never could: attachments. Pasona Sustainability now bundles PDFs, videos, and data files directly with each certificate. A carbon offset credential can include the methodology report, project documentation, or a video overview. What used to be a single proof document becomes a complete ESG communication package that clients can share externally.